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We have seen some negative press in the media recently regarding Instagram influencers. “Luxury hotel overwhelmed by influencers asking for free rooms” published The Independent,...
Hospitality is one of the fastest changing industries and as professionals in the world of guest services, fine dining and leisure breaks, every year we...
Long gone are the days when social media was merely another marketing choice for businesses. To give you an idea of how rapidly the use...
Once upon a time, figuring out how your hotel guests felt about their stay was easy: you either read their positive comments in the guestbook,...
We admire inspired people that showcase the best version of their country through their stylish creations. Our latest discovery are two hidden diamonds in Kea,...
Recent studies have shown that overall guest satisfaction has declined by 70% since 2011. However, the underlying experience has deteriorated much more than this score...
Undisputedly among the leaders in the luxury hospitality industry, AMAN resorts never fail to go above and beyond expectations. It was July the 19th in...
Every brand has a story, and ours begins at the High Line in New York. You’ve probably already heard of the High Line park –...
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