Creative Agency Focused
on Inspired Hospitality

We bring together the power of social media and online reputation management to create meaningful conversations between hotels and their guests.
We believe in crafting powerful stories for hotels, whether it be through social media or your website content.
Combined with a fine-tuned reputation management strategy, these stories form part of an online brand image that your audience will love.

What We Create

SOCIAL MEDIA
Your Instagram, Facebook, Twitter and LinkedIn are telling your story. Our social strategies aim to paint your hotel in the best possible light.
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BLOG
Blogging gives you the chance to show-off your hotel through searchable and sharable content so that more people find you online.
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INFLUENCERS
Influential people collaborating with your hotel is a powerful marketing tool in order to reach a wider audience.
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INSIGHTS & ANALYTICS
Numbers speak for themselves. By gathering and analysing data we generate valuable insights and create an online strategy tailored just for you.
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ORM
Reviews have become a central part of our decision making process. 97% of people read online reviews before making a booking decision.
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WEBSITE
Your website is like your hotel lobby. It’s the first thing that people see, which means it has to be show stopping.
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SOCIAL MEDIA
1
CONTENT CREATION
We create original content that your guests will love, share and interact with.
2
POSTING ACTIVITY
We’ll make sure that your content gets seen with a data-backed publishing schedule.
3
STRATEGY
Our insights feed into a social strategy that ensures your influence continues to grow in meaningful ways.
4
PAID AD
We make your budget go further with attention-grabbing paid ads across all social media channels.
5
COMMUNITY MANAGEMENT
We’ll always be there to answer questions, manage concerns and keep your online community happy.
6
GROWTH HACKING
We accelerate your organic social growth with tailored liking, following activity and targeted engagement towards key accounts.
7
INSTAGRAM STORIES
Stories that translate into highlights is a powerful trend and a great way to attract your audience’s attention.
BLOG
1
ORIGINAL CONTENT
Our talented content creators deliver high quality and original blog posts. As a result search engines will rank you higher.
2
CREATIVE THINKING
Creativity translates into originality which is key in order to ensure ROI through your website and social channels.
3
KEYWORDS
The ultimate goal is to boost your author ranking, gain traffic and generate leads.
4
SHARING
We will ensure that your blog gets the maximum possible exposure by sharing your recent posts on your social channels.
INFLUENCERS
1
DATABASE
We curate a database of influencers related to hospitality with a large and loyal follower-base.
2
SELECTION
We carefully select content creators with highly engaged audience that match your hotel’s profile.
3
MANAGEMENT
We handle the communication and negotiate T&Cs on your behalf from the project’s inception to completion.
4
CONTENT SHARING
We utilise the approved content generated from the influencers strategically in order to drive traffic on your social accounts.
INSIGHTS & ANALYTICS
1
DATA INTEGRATION
We have developed a bespoke platform in order to integrate with Instagram, Facebook, Twitter and LinkedIn and get the most out of their APIs.
2
ANALYSIS
With quantitative and qualitative analysis over a continuous stream of data we ensure that every variation has been accounted for.
3
REPORTING
We translate our findings into meaningful reports that will give a comprehensive overview of your online presence.
4
STRATEGY EVALUATION
We constantly improve our strategy based on the insights provided by our rigorous analysis.
ORM
1
REVIEWS MANAGEMENT
We respond to guest reviews on your behalf on all platforms quickly and effectively.
2
TONE OF VOICE
We respect your brand guidelines and unique identity when responding to reviews.
3
FEEDBACK
While positive reviews require acknowledgement, negative reviews require action. We keep track of complaints and escalate the ones that need your attention.
4
PLATFORMS
TripAdvisor, Google My Business, Facebook Reviews, Expedia, Trivago, Agoda, TrustYou & Booking.
WEBSITE
1
DESIGN
We design your website from scratch by respecting your brand guidelines and ensuring a modern, mobile-first and user-friendly result.
2
EXPERTISE
Not only great-looking but extremely functional too. Our experienced developers will build your website from the ground up.
3
99.9% UP-TIME
We are not going to host your website on a reseller machine. Your website goes on the cloud were we can guarantee a 99.9% up-time.
4
BOOKING ENGINE
We have successfully integrated with more than 100 booking engine providers so far. We are sure we can integrate with yours too.
Our clients all have that touch of magic.
We work with hotels that always strive to create unique experiences for their guests – both offline and online.

Who We Like

We’re your hotel’s dream team.
We’re a collective of hospitality specialists, digital marketing gurus and software developers with a passion for beautiful hotels and inspiring stories.

Who We Are



It was our wealth of experience in hospitality management and software development that first led us to imagine a creative agency dedicated exclusively to hospitality. And it was the untold stories, thoughtful surroundings and exciting ambitions of the hotels we visited that inspired the rest.

With a dedicated team of content writers, analysts and reputation specialists, we bring our philosophy for inspired hotels to life.

Our Story

The idea for a creative agency dedicated to inspired hospitality first blossomed in New York’s High Line park. A breathtaking sunset brought the city to life and reminded us of what was so glorious about New York. We had that feeling you get when you step into a beautiful hotel – excitement, comfort, possibility. It was something we wanted to capture and nurture. Even after moving from New York to London, the inspiration offered by this park continues to live not just in our name, but in our philosophy too.

The NYC High Line

“From high-voltage threat and industrial eyesore to one of the most celebrated new parks in the world, the High Line captures better than any other icon the mercurial nature of success and popularity in this demanding city. (...) Even with its galleries, Chelsea, neither up nor downtown between Midtown and the Village, was slow to catch on until the High Line, an abandoned railroad transformed into high-design park, made it a tourist destination.” (Lovine, 2015)

We are constantly inspired by the hotels we visit, the people we work with and the marketing strategies we employ.


This is where we share some of that magic.

What Inspires Us

Harnessing the Power of Social Media

October 11, 2018

Long gone are the days when social media was merely another marketing choice for businesses. To give you an idea of how rapidly the use of social media is growing, there are now over 50 million Facebook business pages worldwide, as more and more of us create profiles to engage with friends, family, brands and […]



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Top Advances & Hottest Trends In The Hospitality Industry

September 13, 2018

Hospitality is one of the fastest changing industries and as professionals in the world of guest services, fine dining and leisure breaks, every year we see advancements within the industry that has been taken by storm with new and exciting trends. Let’s take a look at some of these developments that are changing the face […]



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What’s All The Fuss About Travel Bloggers & Instagram Influencers?

July 19, 2018

We have seen some negative press in the media recently regarding Instagram influencers. “Luxury hotel overwhelmed by influencers asking for free rooms” published The Independent, which I am sure any hoteliers reading this will be able to relate to and could be making you question if this is a method of marketing you should continue […]



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Your hotel is unique, so your creative approach should be too.
That's why we offer bespoke packages tailored to your needs.

Feeling inspired? Tell us your story.

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